Introduction:
The Post Office and Tata AIG Accident Insurance Scheme is a collaborative initiative between India Post and Tata AIG General Insurance Company to offer affordable personal accident insurance coverage to the general public, especially targeting rural and semi-urban populations. This initiative aims to provide financial protection to individuals and their families in the event of accidental death or disability, through easy access via the vast post office network across India.

Objective
The primary objective of this scheme is to promote financial inclusion and social security by providing cost-effective insurance protection to individuals who may not otherwise have access to formal insurance services. It seeks to secure families against financial hardships resulting from unforeseen accidents.
Key Features
- Insurer: Tata AIG General Insurance Company
- Distributor: India Post (via Post Offices)
- Product Type: Personal Accident Insurance
- Annual Premium: Starts at as low as ₹20 to ₹399 per year depending on the plan
- Sum Insured: Ranges from ₹1 lakh to ₹10 lakhs based on the chosen premium
- Policy Term: 1 year (renewable annually)
- Age Limit: 18 to 65 years
- Availability: Across all Head Post Offices and many sub-post offices in India
Coverage Offered
The scheme provides coverage against the following:
- Accidental Death: Lump sum payment to the nominee if the insured dies due to an accident.
- Permanent Total Disability: Payment in case the insured loses both limbs, both eyes, or one limb and one eye.
- Permanent Partial Disability: Proportional payment for loss of one limb, one eye, or partial disability.
- Temporary Total Disability: Weekly compensation in some plans if the insured is temporarily disabled due to an accident and cannot work.
- Hospitalization Expenses: Some plans may also cover hospitalization costs due to accidental injuries.
- Transportation of Mortal Remains: Expenses for transporting the body to the home location (applicable in some variants).
Eligibility Criteria
To subscribe to the scheme, the individual must:
- Be an Indian citizen or legal resident
- Be aged between 18 and 65 years
- Be able to provide valid identity proof (Aadhaar, Voter ID, etc.)
- Submit a simple application form available at the post office
- Pay the prescribed premium at the time of enrollment
Benefits
- Low Premium: Extremely affordable for individuals from all income groups.
- Wide Accessibility: Available across thousands of post offices nationwide.
- Simple Enrollment Process: Minimal paperwork with fast issuance.
- Financial Security: Protects families from economic hardships in case of accident-related tragedies.
- Trusted Partners: Backed by Tata AIG, a reputed insurer, and India Post, a trusted government institution.
Sample Plan Options
Premium (₹) | Sum Insured (₹) | Accidental Death | Total Disability | Partial Disability |
---|---|---|---|---|
20 | 1,00,000 | 1,00,000 | 1,00,000 | Up to 50,000 |
99 | 2,00,000 | 2,00,000 | 2,00,000 | Up to 1,00,000 |
399 | 10,00,000 | 10,00,000 | 10,00,000 | Up to 5,00,000 |
Exclusions
Like all insurance policies, this scheme has certain exclusions, which typically include:
- Death or injury caused by suicide or attempted suicide
- Pre-existing disability or illness
- Accidents under the influence of alcohol or drugs
- Participation in hazardous sports or illegal activities
- War, nuclear contamination, or terrorism-related injuries
- Pregnancy or childbirth-related complications
Policyholders should carefully read the policy document for a full list of exclusions.
How to Enroll
- Visit a Post Office: Go to your nearest post office offering the scheme.
- Fill Out the Form: Request and complete the personal accident insurance application form.
- Submit Documents: Provide identity and address proof.
- Pay the Premium: Based on the chosen coverage.
- Receive Policy Certificate: The post office will issue a receipt or insurance certificate.
Renewal
- The policy is valid for one year from the date of issuance.
- Renewal must be done before expiry to maintain continuity.
- Renewal reminders may be sent via SMS or post.
Claims Process
To file a claim:
- Notify the Post Office or Tata AIG: Immediately after the incident.
- Submit Claim Form: Available at the post office or Tata AIG’s website.
- Provide Required Documents:
- FIR (in case of death)
- Death Certificate
- Medical Reports and Disability Certificate
- Identity proof and policy document
- Claim Processing: Claims are usually processed within 30 days, subject to complete documentation.
- Disbursement: Amount is transferred to the nominee’s bank account or the policyholder in case of disability.
Customer Support
- Tata AIG Helpline: Toll-free number and online support for queries and claims
- Post Office: Staff can assist with policy details and basic claim guidance
- Website: www.tataaig.com for online policy access and status
Conclusion
The Post Office and Tata AIG Accident Insurance Scheme is an excellent initiative for providing basic yet critical accident protection to the Indian masses at an affordable price. With simple procedures, low premiums, and comprehensive coverage, it ensures peace of mind to millions of individuals, particularly in underserved regions. It reflects a step forward in making insurance inclusive, accessible, and truly beneficial.